A BIT ABOUT WILLIAMS
For over 40 years Williams Refrigeration has built a worldwide reputation for product quality,
performance, innovation and reliability.
Our factory manufactures a comprehensive range of commercial refrigerators that includes high performance cabinets, counters, blast chillers and freezers, walk-in coldrooms, back bar and front of house display, medical and specialist bakery equipment.
Williams is committed to delivering continuous growth and takes pride in holding the internationally recognised ISO 9001 certification for over 30 years, reflecting our commitment to the best possible customer support and quality standards.
Williams also holds the international certification ISO 45001 occupational health and safety standard which includes the promotion and protection of both the physical and mental health of staff.
The company continues to make great strides in becoming a ‘greener business’ through our Greenlogic initiative, which outlines our key environmental practices, including manufacture, plant and processes. We hold the environmental accreditation ISO 14001 for the design, manufacture, installation and servicing of refrigeration products.
Our head office and UK manufacturing base is located in King's Lynn Norfolk, and we operate wholly owned overseas manufacturing, sales and service operations in France, Dubai, Hong Kong, China and Australia. Williams Refrigeration is one of the principal business brands of AFE Group Ltd.
About AFE Group Ltd
The AFE Group is a leading international business specialising in the innovative design, manufacture and service support of professional cooking, bakery and refrigeration equipment for the global food service market. Our premium brands are some of the best known in the industry.
Our Parent Company - Ali Goup Italy
Williams Refrigeration and AFE Group are part of the Ali Group of companies - privately owned and headquartered in Milan, Italy; Ali Group is one of the largest global leaders in the foodservice equipment industry, comprising 80 of the world's leading foodservice equipment brands.
Williams is committed to developing our employees through ongoing training and support to help all staff excel and progress, thereby further enhancing the overall business.
Our employees are our biggest asset.
If you want to be part of a successful team, working with new challenges, and have the drive and relevant experience and knowledge, then we’d like to hear from you.
KEY BENEFITS
• Competitive salary and sick pay scheme
• Company Wellbeing Group and Company provided welfare
• Social activities including charity events and also a Christmas raffle
• A number of schemes including EAP, cycle to work, Christmas Savings Club
• The opportunity for overtime and flexible working
• Ongoing Health and Safety and workplace training
• Free workwear, PPE and car parking
• Eureka ideas award recognition
• Pension
• Life Assurance
EQUAL OPPORTUNITIES
Williams is proud to be an equal opportunity employer and is committed to the policy of equal treatment of
all existing and prospective employees. Williams prohibits any form of discrimination and harassment while
also requiring all employees to adhere to the core principles of The Equality and Human Rights Commission.
CURRENT VACANCIES
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Transport Co-ordinator
Location:
King's Lynn, NorfolkJob Type:
Full Time, PermanentAbout Williams Refrigeration
Williams Refrigeration is a market-leading manufacturer of professional refrigeration equipment, supplying customers throughout the UK and internationally. We are looking for a highly organised and customer-focused Transport Coordinator to join our busy Transport Department in King's Lynn.
This is an excellent opportunity for someone with transport and logistics experience who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer service.
The Role
Reporting to the Transport Supervisor, you will be responsible for coordinating the transport of refrigerated appliances to customers, ensuring deliveries are completed efficiently and in line with customer expectations. You will work closely with transport providers, customers, warehouse teams and internal departments to ensure a smooth delivery process.
Key Responsibilities
- Assist with the planning and organisation of appliance deliveries.
- Liaise with transport providers to ensure delivery schedules are met.
- Prepare loading lists, driver paperwork and associated transport documentation.
- Keep customers informed of delivery dates and any changes to schedules.
- Monitor vehicle tracking systems to provide accurate delivery information and updates.
- Work closely with warehouse teams to coordinate loads and resolve any issues.
- Maintain internal databases, portals and transport records.
- Support Sales Account Managers where required to avoid unnecessary transport costs.
- Provide cover within the Transport Department during holidays or absence.
- Support other office functions when required.
- Comply with all company policies and procedures.
About You
The successful candidate will have:
- Excellent customer service and relationship-building skills.
- Strong organisational skills with the ability to prioritise workloads and manage multiple tasks.
- Good IT competency, including Microsoft Office applications such as Outlook, Excel and Teams.
- Experience and/or qualifications relating to UK and EU movement of goods.
- Knowledge of transport documentation, customs requirements and delivery processes.
- Good geographical knowledge of the UK.
- Excellent attention to detail and accuracy.
- Strong communication skills and confidence dealing with customers and suppliers.
- The ability to make decisions quickly and solve problems effectively.
- A proactive and flexible approach to work.
- The ability to work independently and as part of a team.
What We Offer
- Competitive salary (£26,500 to £28,000 depending on experience)
- Company pension scheme
- Life assurance
- Employee Assistance Programme
- On-site parking
- Training and development opportunities
- The opportunity to work for a well-established and respected British manufacturer
Apply Now
If you are an organised, customer-focused individual with transport or logistics experience and are looking for your next challenge, we'd love to hear from you.
Apply today with your CV and a brief covering letter outlining your suitability for the role to HR@williams-refrigeration.co.uk
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Area Sales Manager - London and South East
Location:
Home basedReporting to:
National Sales ManagerThe Role:
This role will include increasing business within ongoing accounts through new or additional products, plus bringing new sales to the company within its aggressive growth plans. You will join an existing team of Area Sales Managers and Business Development Managers that work closely together to achieve the overall sales target.
Key Responsibilities:
To ensure effective company representation
- Responsibility for all business in the London and South East geographical area covering distributors, Public Sector and end user specification. Geographical area includes London, Surrey, West Sussex, East Sussex and Kent.
- Liaise with existing and new clients to promote the company and its products at every opportunity.
To ensure effective sales growth
- Increase business within ongoing accounts through new or additional products as well as bringing new sales opportunities to the company.
- Promote Continual Improvement to maximise sales and customer satisfaction.
Key Person Requirements and Skills:
- Good communication and the ability to react to customer demands.
- Flexible working. Being able to work independently and part of a team.
- Clean driving license.
- Computer literate. Competent with Word, Excel and PowerPoint to produce reports on monthly sales, products sold and future opportunities.
- Ideally have a successful background in sales within the foodservice industry.
Other duties and responsibilities
- Any other ad hoc duties as may be requested by your manager, including the attendance at other Williams facilities, customer and supplier sites, as well as exhibitions.
- You may be required to work additional hours to ensure that duties, responsibilities and reporting requirements are met.
What We Offer:
The salary and benefits package will be commensurate with working for a large global company and discussed in further detail at interview.
Apply Now
If you are interested in this position then please send your CV together with a covering letter outlining your suitability for the role to HR@williams-refrigeration.co.uk
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Sales and Business Development Manager (Dubai)
We are looking for an ambitious, commercially driven Sales and Business Development Manager to lead our continued growth across the Middle East and designated export markets.
This is far more than a sales role. We’re looking for someone who thrives on identifying opportunities, influencing consultant specifications, winning major projects and building long-term customer relationships whilst leading our Dubai commercial support team.
Working closely with our UK and China manufacturing operations, you’ll play a pivotal role in growing Williams Refrigeration sales and helping to promote our AFE Group associate company businesses - Falcon Foodservice Equipment and Mono Bakery Equipment brands throughout the region.
Location
Dubai, UAE
What you'll be doing:
- Driving new business growth across the foodservice, HORECA, hospitality and leisure sectors
- Developing consultant specifications and securing major end-user projects
- A field sales focus including regional travel in building and managing dealer, distributor and consultant relationships
- Leading and developing our Dubai Internal Sales, Administration and Estimating teams
- Working closely with our UK and China manufacturing facilities to deliver exceptional customer solutions
- Delivering sales growth whilst maintaining strong commercial margins
- Supporting exhibitions, marketing campaigns, social media and brand development across the region
We're looking for someone with:
- A proven track record of winning new business and exceeding sales targets
- Experience within commercial refrigeration, foodservice equipment or a related industry
- Strong commercial, negotiation and stakeholder management skills
- Experience working with consultants, distributors and dealer networks
- The ability to lead people whilst remaining hands-on with customers
- Energy, resilience and a passion for developing new opportunities
What We Offer:
- Competitive salary
- Bonus scheme
- Housing allowance
- Transportation allowance
- Medical insurance
- Supportive professional working environment
Apply Now
To read more, please click here.
To apply, please send your CV together with a covering letter outlining your suitability for the role to recruitment@theafegroup.com
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Refrigeration Service Engineer (Edinburgh)
The Role
Service and installation of all types of commercial refrigeration and air conditioning equipment all in accordance with industry recognised best practice and standards covering the entire range of Williams and other manufactured products supplied throughout the UK.
Key Responsibilities:
- To take part in the service an installation of refrigeration and air-conditioning equipment across Scotland (mainly central belt)
- Attend reactive service calls on all types of commercial refrigeration, fault-finding and repair
- Assist the projects team with installation of Williams cold rooms and other refrigeration and air conditioning systems
- Commission or de-commission refrigeration and air-conditioning equipment
- To demonstrate and train customers on the use of equipment
- To complete accurate paperwork / timesheets and return them to the Installation Manager as required
- To make certain that the correct tools, PPE and equipment are available to carry out the prescribed works in a safe manner at all times, alerting the Installation Manager or Project Manager to any unsafe condition that may arise
- To take full responsibility for the maintenance and use of PPE and all company tools / equipment issued, ensuring they are kept in good order
- To undertake any training as required by the business
- To work away from home occasionally when the need arises
- When fully trained to participate with the service standby evening and weekend call-out rota and help provide cover when necessary
Qualifications and Knowledge:
- NVQ/C & G Refrigeration based qualification is desirable
- Minimum 3 years' experience as a Refrigeration Engineer
- Previous experience of all different types of refrigeration systems
- Knowledge of electrical requirements of refrigeration systems
- Knowledge and understanding in the application of proprietary controls systems applicable to refrigeration systems
Personal Attributes:
- Able to work to a high standard with a high degree of attention to detail and accuracy
- Able to plan and prioritise to meet customer needs
- Customer friendly with good communication and interpersonal skills
- You must hold a full, clean, driving license
What We Offer:
- Competitive salary, depending on experience
- Weekend overtime pay
- Company van
- Contributory pension
- Ongoing training for career advancement
- Great opportunities to learn and progress within the business
- Company mobile phone and tablet