As part of our ongoing developments in customer service we have launched a new and improved delivery and tracking service for all our appliances in order to better meet the needs of the market.

Please take a moment to view our Practical Guide on how to make best use of this delivery and tracking service.

Stay informed and up-to-date on where your appliance is through our live tracking system.

Simply click the button below and enter your tracking number and email address or phone number to track your delivery.

* Your data will not be used for marketing purposes but solely for the delivery of your order.


Our Site Survey Guide details information on appliance selection, building access requirements and the delivery process.

Download the site survey pdf


Our new tailored service offers more frequent despatches across all our transport zones, which can be viewed via our 'Delivery Zone Map'. The map helps you pre-plan access and site availability for customers or Project Managers/Installers. 

Download the Williams delivery zone map pdf


End of life commercial refrigeration appliances are classified by the Environment Agency as hazardous waste and must be disposed of in a safe manner. Williams Refrigeration is pleased to offer a fully licensed safe disposal service for your end of life redundant refrigeration appliances. 


We make every effort to ensure that your Williams appliance arrives with you in a perfect condition. For international shipments, please read our Export Shipping Guide for further information. 



Contact numbers for Williams

Main Office:
01553 817 000
Cabinet Sales:
01553 817 100
Coldroom Sales:
01553 605 510
Warranty / Service:
01553 817 150
01553 817 017
Transport / Delivery:
01553 817 108