We offer a nationwide support service for all our customers to ensure a high quality level of service and ultimate peace of mind.

We have a network of service partners covering the UK with fully qualified refrigeration engineers that can assist on any product sold with warranty.

Our engineers aim to repair a product on the first visit and regularly stock a range of spares to make the process as easy and flexible for our customers. If an alternative part is required, this will be ordered and processed as a priority.
For spares, we offer a national and international spares, service and technical support team that you can access through any of our offices, as well as via our network of appointed dealers and service partners. Find out more here.

Williams Refrigeration is consistently developing and innovating our practices to maintain our high levels of customer service. This includes fully skilled engineers to the latest certifications, including F-Gas trained, and consistently reviewing our processes.

We are a market leader in product manufacture, delivery, support and service, which we strive to maintain.

With Williams, you can rest assured that we aim to repair quickly and efficiently so your business can get back to business.

We recommend the below points are checked prior to placing a warranty call as work may become chargeable if miss use or no fault found. 

Frequently Asked Questions