Spare Parts

Comprehensive support and spare parts available directly from Williams.

The Williams Difference

Global Product, Local Service

We offer a national and international spares, service and technical support team that you can access through any of our offices, as well as via our network of appointed dealers and service partners.

Priority expert advice

No one knows our products better than us - you can contact us directly for everything from fault diagnosis to parts selection and ordering. Just provide the serial number of your appliance and we will do the rest to ensure you receive the correct part, the first time.

Peace of mind with genuine Williams spare parts

Don’t compromise on performance or safety. Our spare parts are exactly the same quality and standard used to build the original product. You can be certain they have been rigorously checked, tested and inspected to ensure the very best quality and exact fit with the comfort and assurance of the Williams guarantee and warranty.

Selecting a genuine Williams Refrigeration door gasket assures you of an exact fit, as well as assured quality to uphold both hygiene standards and energy efficiency by optimizing the air tight seal that adds to a life time of trouble free operation.

Download 'Why buy genuine door gaskets' here


Performance and reliability

Selecting non-genuine spare parts may compromise the appliance warranty and lead to operating problems and performance issues. Downtime in the kitchen and food loss can be very costly, so we recommend you only use spare parts purchased from Williams.

Prolonging product life

Regular servicing using genuine spare parts ensures the appliance will last longer and provide many years of trouble free operation.

Genuine parts have been carefully designed and selected to optimise equipment life and save energy too.

Non-genuine parts may have a shorter life expectancy and lead to higher energy consumption meaning your repair and running costs actually go up.

A fast and efficient delivery service

Our spare parts are carefully packed and delivered to your door by our logistics partners who are selected to offer the very best assurances of time critical service and support.


Opening Times 08:00 – 17:00 Monday to Friday.

Frequently Asked Questions

Spares Request

    Contact numbers for Williams

    Thank you for your enquiry - please enter your details, and a member of Williams Refrigeration will contact you shortly. Alternatively you can always call us:

    Main Office:
    01553 817 000
    Cabinet Sales:
    01553 817 100
    Coldroom Sales:
    01553 605 510
    Warranty / Service:
    01553 817 150
    01553 817 017
    Transport / Delivery:
    01553 817 108